Help center
FAQs
Help center
FAQs
All orders are tax-inclusive and will not incur any additional charges.
Please note that occasionally strikes and backlogs may cause delivery delays.
Once your order leaves us, it’s in the hands of our The Courier Guy. Delivery times are occasionally affected by strikes and delivery backlogs, but don’t panic - just make sure you check your tracking link for updates.
If your order is taking unusually long, please contact us at hello@curly-angels.co.za
Orders get packed & shipped quickly, so we’re not always able to update the delivery address before dispatch. However, If you can notify us via email shortly after placing your order we should be able to correct the address before it leaves our warehouse. If your order has already been dispatched and you have received a tracking number, it is best to contact The Courier Guy directly regarding a change of address.
Yes! We partner with The Courier Guy to ensure reliable delivery of our products. Their service include track and trace for all parcels, and door-to-door delivery
Once your parcel is dispatched, you'll receive an automated email containing a waybill number with a tracking link. On the day of delivery The Courier Guy will send a WhatsApp notification confirming drop off, with a unique pin to ensure your parcel arrives securely.
You can also track your delivery through the Account Dashboard linked in our header and footer. Navigate to orders, and you'll be able to monitor all updates there.
Yes, all of our styling products, and mists are suitable for daily use.
We don't recommend using our Shampoo daily, as over cleansing can encourage the scalp to produce more oil.
How often you cleanse your hair depends on your needs and wants, but generally 2-3 times a week is suitable for most curlies.
No, all Curly Angels Hair products are formulated without parabens, SLS & SLES, silicone and mineral oil. Ensuring they are Curly Girl Method safe and kinder to your scalp and curls.
Yes! Every single one of our products is 100% vegan and cruelty-free, so you can look good and feel good.
While many of our products have Organic plant-derived ingredients, our products are not currently Certified Organic.
Yes, all Curly Angels products are gluten free!
While most of our products do not contain essential oils, our Absolution Shampoo and Salvation Conditioner contain Citrus Oil (Limonene & Linalool).
The shelf life for our products is 2-3 years from the date of production unopened, if stored at room temperature or below. Once opened, the shelf life is 12 months. We recommend storing away our products away from direct sunlight.
We specifically formulated curly angels to be suitable for all curl types, from 2a to 4c. Whether you have fine, thick, slightly wavy, or tightly coiled hair - we've got you.
All of our products can be used on fine hair!
Our Sainted Curling Mousse is particularly suited to fine hair due to it's lightweight formulation.
All of our products can be used on thick hair!
Our Hallelujah Curl Activator is fantastic for all hair types, but thick hair may benefit from it in particular because it deeply hydrates while defining.
Our Salvation Conditioner is also great for thick hair, as it has a high level of slip, making detanging a breeze.
The Hallelujah Curl Activator is magic in a bottle, and we recommend it for all curl types. In terms of our gels our mousses, it's really a question of preference.
Looking for a strong hold? Try our Holy Hold Curling Gel.
Want a medium hold? The Glorious Curling Gel is for you.
Need a light, weightless hold? The Sainted Curling Mousse is the one.
And if you want something in between, you can mix any of our gels and mousse together, they are all formulated to be compatible so you can craft a custom blend.
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